I received this backpack as part of a free gift with my order. It is by far the best free item I have ever received.
The outside looks nice and the material feels sturdy. I receive complements on the bag every time I use it. The straps are very soft and don't dig into my shoulders even when full or heavy. I use it primarily for work and as a carry on bag when traveling. For work, the many compartments help to keep things tidy and the laptop sleeve is nicely padded. For travel, it allowed for storage of lots of heavy items without issues and the RFID safe zippered compartment provided peace of mind for my credit cards. I also really liked the passport compartment to store documents that I needed when traveling but didn't have to reach for all of the time. Overall, I love this backpack.
Pros: Quality, Design, Fit (adjustable straps are comfy)
Cons: I don't have any